I do tech support at Kingdom Electronics, this discussion will have hints or suggestions added as much as possible for helping with problems or just common everday issues with sound systems or recording and duplicating. I will try and add tips or suggestions on a regular basis to help any sound person out. If you have questions leave a message, I will answer and hopefully fix or suggest a way of going about fixing your issue,or if you have a comment about an issue you found a solution to, please leave it for others to see. There is always something to learn when it comes to running sound and recording.

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  • Jason, you're such a 'whiz kid' and a blessing at work! Thanks for sharing your insight!!!
  • Hi Jason! I just want to express how much I appreciate you. We both work here at Kingdom, but we do totally different jobs. I work with a team that imparts vision for media ministry to customers, and you work with a team that helps customers with any technical issues they may have. I want to tell you that every time I have sent a customer to you, I have been impressed with the knowlegable, respectful, and responsible way that you have attended to their needs. Thank you for using your gifts to serve our customers in a very important and excellent way! I really appreciate the helpful issues you are adressing on this site. Thank you for taking the time out of your busy day to post these tips. I believe they offer real, practical, and needed help.
  • Thanks so much for the reply, Jason. I'll be seeing my brother this weekend and will try to get more specific tech info.
  • DVD's are very similar in the fact that they also will not play or duplicate if they have not been finalized. If this was recorded on a computer then it should have been finalized in the drive before it ejected it. There are certain instances where some discs will have compatibility issues with some players. You see this more in older recorders. They did not have the technology when they were made and they have issues reading burned cd's. If you are missing audio, that sounds like it was something that was not done or finished when it was recorded to the computer in the beginning. Audio and video have to be run seperate in to the computer. If you can provide a little more info on the machine used, or the program, I can further diagnos what the problem may be.
  • Jason, would this be the same for DVDs? We taped (on a rented machine that gave us a computer chip(?) that was downloaded on a computer then burned to a DVD--unsure of the lingo, my brother was doing this) a surprise 75th birthday party for our Mom and have not been able to make copies that have both video and audio? Thanks, Kathy

    Jason Robson said:
    I am back for another quick little tip about your system. One of the most common overlooked issues is the finalization of a cd once you are done recording. There are lots of churches that are switching to cd's or have already. A cd that has been recorded needs to be finalized before it will play or duplicate in any cd unit or duplicator. This is a common issue that is easily overlooked when you are in a hurry to get that message out to the people. Most recorders take only 1-2 minutes to finalize a cd. Once that is finished you can do whatever you want with the master. Most cd recorders describe how to finalize in the manual. The cd will play back in the system it was recorded in before it is finalized, but not in anything else until finalization is done. CD-R discs are a one time recordable cd, that once finalized they can not be changed. CD-RW are discs that can be erased and used again. CD-RW discs are rated at really low speeds and are not recommended for high speed duplicators. CD-R discs are what you want to use if you are going to be using them in high speed duplicators.
  • I am back for another quick little tip about your system. One of the most common overlooked issues is the finalization of a cd once you are done recording. There are lots of churches that are switching to cd's or have already. A cd that has been recorded needs to be finalized before it will play or duplicate in any cd unit or duplicator. This is a common issue that is easily overlooked when you are in a hurry to get that message out to the people. Most recorders take only 1-2 minutes to finalize a cd. Once that is finished you can do whatever you want with the master. Most cd recorders describe how to finalize in the manual. The cd will play back in the system it was recorded in before it is finalized, but not in anything else until finalization is done. CD-R discs are a one time recordable cd, that once finalized they can not be changed. CD-RW are discs that can be erased and used again. CD-RW discs are rated at really low speeds and are not recommended for high speed duplicators. CD-R discs are what you want to use if you are going to be using them in high speed duplicators.
  • Here is the first tip. I have a grab bag of tips that can be posted, so this discussion will be updated regularly. I get asked alot on the phone calls I take "How come my lapel feeds back so much, or I can not get the volume out of my lapel like I can my headset or the pastors handheld why is that?". The most important thing to remember is lapels are not meant to give you volume like a handheld or headset, they are just meant to give a little emphasis on your voice. They add presence. If you are looking for lots of volume, you should stick with handhelds or a headset. When you try to increase the gain or trim to get more volume out of a lapel, they most generally will feedback. Lapels have a much bigger pick up pattern and therefore are more sensitive to feedback. Feedback occurs generally when a mic hears itself through a speaker. Lapels are extra sensitive and will hear themselves before most handhelds or headets will. So if you are looking for volume stick with handhelds and headsets. If you are looking fo rjust some presence to a voice, a lapel works great. Stick to these guidelines and your sound will be better in no time.
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